In order for our schedule to run smoothly and accommodate our clients, we ask that you recognize the following policies.
Appointment Cancellation Policy
A late cancellation is defined as any appointment canceled within the 24-hour window prior to the start time of the appointment.
A no show is defined as any appointment that is not canceled and the client does not attend their appointment.
An appointment alteration is defined as changes to the appointment that effect the booked service time. (Example: you are booked for a 50 minute massage and want to drop to a 30 minute massage.)
A late cancellation will be sent an invoice of half the price of the service to the email on file to be paid prior to being allowed to rebook.
A no show will be sent an invoice of the full price of the missed service to the email on file to be paid prior to being allowed to rebook.
Appointment alterations within the 24 hour window are treated as late cancellations
If you have an unavoidable emergency please contact us by email as early as possible.
If you are late to an appointment, the missed time will be deducted from your service time. (Please Note: If you are more than 15 minutes late, your appointment will need to be rescheduled.
Due to the nature of our services, we do ask that guests and children do not accompany you to your appointments.
When you arrive for you appointment, please wait in your car and call (662)391-2951
to let us know you are here.
Masks are still MANDATORY!
Please wash your hands with soap and warm water immediately upon entering the building.
Please limit the amount of belongings you bring to your appointment.
If you have traveled by plane, we ask that you reschedule any upcoming appointments for at least 2 weeks after your return flight.