In order for our schedule to run smoothly and accommodate our clients, we ask that you recognize the following policies.
Appointment Cancellation Policy
A late cancellation is defined as any appointment canceled within the 12-hour window prior to the start time of the appointment.
A no show is defined as any appointment that is not canceled and the client does not attend their appointment.
A late cancellation will be sent an invoice of half the price of the service to the email on file to be paid prior to being allowed to rebook.
A no show will be sent an invoice of the full price of the missed service to the email on file to be paid prior to being allowed to rebook.
If you have an unavoidable emergency please contact us by email as early as possible.
If you are late to an appointment, the missed time will be deducted from your service time. (Please Note: If you are more than 15 minutes late, your appointment will need to be rescheduled.
Due to the nature of our services, we do ask that guests and children do not accompany you to your appointments.
When you arrive for you appointment, please wait in your car and call (662)391-2951
to let us know you are here.
Masks are now MANDATORY!
Please be aware we are checking temperatures upon arrival, if you are running a fever you will be asked to reschedule.
Please wash your hands with soap and warm water immediately upon entering the building.
Please limit the amount of belongings you bring to your appointment.
If you have traveled by plane, we ask that you reschedule any upcoming appointments for at least 2 weeks after your return flight.
Remove all eye and face makeup, including: foundation, mascara, sunscreen, moisturizer, eye cream, eye serum prior to your appointment. Please make sure you arrive to every appointment with CLEAN LASHES. Extension services are time based so extensive makeup removal limits the time available for lashing. Makeup residue will also create a barrier on your lashes and not allow your extensions to attatch properly. If extensive cleansing is necessary, an additional cleaning fee will be applied.
Wear eyeglasses instead of contacts
Do not curl lashes on day of appointment
Do not tint or perm lashes within 24 hours of appointment
Inform your stylist of any treatments you recently had that may cause irritations to your eyes
I do not work on non Xtreme Lashes. If you have a previous set from another lash stylist who is not Xtreme Lashes certifed, your set may need to be removed. If you visit another lash stylist for a refill after seeing me i reserve the right to remove you as a client for sanitation liability concerns.
If you are using retinol products around your eyes please discontinue use at least 3 weeks prior to your lash services.
Spray Tan Clients
Shower, exfoliate, and shave before your appointment
Do not wear any deodorant, lotion, or make up to your appointment
Wear loose, dark clothing to your appointment
Do not sweat or get wet for 12 hours after your spray tan services
Fill out Bridal Agreement on the BRIDAL page and submit
Book Bridal Consultation
Please bring any inspiration photos you may have to your bridal consultation to ensure proper time management.
Please Note: Dates can be held for the event, but retainer must be paid before your booking is confirmed, prior to booking confirmation the date may still be booked by another event.